Full time

Marketing and Partnerships Manager

Please send your CV & Cover Letter

Employment Type

Full time



The Role

The Travel Chapter Group, incorporating Holidaycottages.co.uk and other holiday cottage acquired businesses, is an award-winning holiday letting company with over 25 years’ experience specialising in quality holiday properties across the UK.

We pride ourselves on our extensive and varied portfolio of properties, and always strive to exceed the expectations of our holidaymakers and property owners alike. With over 270+ staff across the UK and a thriving portfolio of 5000+ properties across the UK you can expect to work in a progressive and agile team.

As part of the marketing team you’ll be joining a department recently short-listed for the Best In House Marketing Team at the Travel Marketing Awards. Combining the opportunity to work or a dynamic, forward thinking business whilst also enjoying the fantastic North Devon location.

As Marketing and Partnerships Manager you will be part of our Customer Marketing team, helping to deliver a strategy that increases the size of our customer database, drives retention from our customers and increases our share of wallet.

 You will work as part of the Marketing team to create a range of exciting propositions across various channels in order to deliver a positive ROI from our marketing spend, driving down the cost of acquisition through different customer marketing tactics.

You will be responsible for the delivery and management of our partnership marketing strategy across the group, ensuring that we are creating meaningful partnerships that enhance the customer experience and ultimately improve our cost per acquisition.

We are looking for

Knowledge, skills and experience required:


  •  Excellent negotiation skills
  • Driven and results-orientated
  • Strong reporting and presentation skills
  • A self-starter and able to demonstrate that through experience
  • Experience and understanding in digital marketing
  • Thrives working in a dynamic environment


  • Two years of marketing experience
  • Understanding of wider customer relationship marketing
  • Client-side marketing experience in a travel marketing business
  • Proven track record in a business development role
  • Proven track record of delivering marketing projects
  • Strong understanding of marketing KPIs
What will you be doing?

Main Responsibilities:

  • Working as part of the Customer Marketing team on various initiatives and tactics in order to increase the size of our customer database, understand our customers better, increase retention rate and ultimately reduce the CPA.
  • Assisting in the development and implementation of a first-class customer contact strategy, helping to improve the communications and touch-points we have with our customers, adding value to this customer journey through strategic partnerships and other initiatives.
  • Assisting the Head of Customer Marketing on any key initiatives across the customer marketing strategy as and when required.
  • Partnership development strategy: Working with the Marketing team to develop a marketing strategy that defines opportunities that could potentially create profitable partnerships for each of The Travel Chapter brands.
  • Building commercial partnership propositions: Agree internally commercially viable propositions to engage with potential partners across The Travel Chapter brands.
  • Negotiating partnerships: You will negotiate profitable partnerships and share any prospective partnerships with the Senior Marketing team for sign off.
  • Developing, forecasting and creating roadmaps: Working with internal analysts to create forecasts and implementation roadmaps.
  • Partnership implementation: Working with the wider Marketing team you will support the management and implementation of multi-channel partnerships.
  • Partnership development: You will be responsible for the developing relationships with partners to generate new opportunities.
  • Reporting: You will help to produce monthly customer marketing reports, detailing progress on partnerships as well as other key pillars of customer marketing.
  • Other marketing initiatives: You will help identify other marketing opportunities and discuss these with the relevant stakeholders in order to help improve the overall performance metrics of The Travel Chapter Group through partnership opportunities.
  • Take on other tasks as required of you as and when necessary.
What's in it for you?
  • Competitive Salary
  • Company Pension Scheme 
  • Travel Chapter Employee Rewards - Exclusive staff discounts
  • Healthcare Cash Plans
  • Employee Assistance Programme
  • Free Healthy Snacks 
  • Exclusive staff holiday discounts  
  • 25 days holiday per year plus bank holidays
  • Cycle to Work Scheme
  • Regular social and team events
  • A relaxed, friendly and fun work environment
  • Time for training and self-improvement
  • Highly effective, motivated and supportive team members!