Property Team Administrator

Property Team Administrator

Head Office in Bideford

We're Travel Chapter. We are a market leader in self-catering holidays.

Having evolved from a small South West holiday letting agency to a UK network of travel brands, we pride ourselves on delivering the very best service to our customers and property owners alike. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day.

We are passionate about what we do, and we like to have fun whilst doing it. We take a common-sense approach to getting things done. We get things wrong at times and that’s ok! We learn from it and adapt, remembering to stay curious and never stop evolving.

We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below – please get in touch. You could be exactly what we need!

Ideally, we’re looking for:

• Experience of working on the telephone
• Someone self-motivated with the ability to show initiative and work independently and with minimal supervision
• Someone responsible, with the ability to work accurately and pay close attention to detail
• A team player who’s able to foster professional relationships with colleagues, both in the office and remotely
• Outstanding communications skills, both verbal and written, with the ability to influence people
• Good IT skills with the ability to proficiently use relevant applications and databases including Microsoft applications and Google Maps
• The ability to work under pressure to meet deadlines and targets
• The ability to follow processes clearly and efficiently
• Someone who’s target driven
• The ability to deal with difficult customers

Apart from joining a rapidly growing company with a great culture and a big focus on employee development, the great news is we also offer competitive salaries and benefits which we feel look after our team well.

• 25 days’ paid holidays plus bank holidays (pro rata)
• A day off for your or a loved one’s birthday
• £500 paid towards a holiday of your choice
• Paid day to volunteer with a charity of your choice
• Friends and family discount scheme
• Life assurance for your peace of mind
• Social clubs – whether you’re into pets, fitness, gardening, sustainability, nutrition etc, there's something for everyone
• Great social events – we are well known for our Christmas parties!

Diversity is key to our success and we work hard to make sure we’re inclusive. Let us know if you need any adjustments made to the application or selection process so you can do your best. We’ll be happy to help.

As our Property Team Administrator, you will work alongside our Property Account Managers to help ensure the smooth running of our property portfolio. You’ll work to core objectives and KPI’s and work professional with owners and guest to share our proposition confidently, effectively, and persuasively.

Working pattern:

9am – 5.30pm 5 days per week (including weekends & bank holidays)
2 days off per week
Actual days to be worked will be scheduled 3 months in advance