Full Time

Property Account Manager - West Scotland

Closing date Friday 8 July 2022


Employment Type

Full Time

Location

West Scotland

About Us

Hi!

We're Travel Chapter, a market leader in self-catering holidays.

At Travel Chapter, people are at the centre of everything we do and we know that success doesn’t happen by itself; it takes a great bunch of diversely talented individuals working together to create something brilliant - and that’s precisely what we’ve got.

Having evolved from a small holiday letting agency in the South West to a UK network of travel brands, we pride ourselves on delivering the very best service to our customers and property owners alike. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day. We are passionate about what we do and we like to have fun whilst doing it. We take a common-sense approach to getting things done. We do get things wrong at times, but that’s ok! We learn from it and adapt—remembering to stay curious and never stop evolving.

Your Next Chapter

We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below – please get in touch. You could be exactly what we need!

Ideally, we’re looking for:


Essential:

  • Account management experience
  • In depth ability to understand data and identify trends and patterns from that data
  • Results driven and motivated to work to hit and exceed targets
  • Outstanding communication and influencing skills
  • Good IT(in particular Excel and Outlook), numeracy and literacy skills
  • Customer focused with experience of managing a range of customers
  • Property knowledge
  • Good geographical knowledge of the area you are aligned to
  • Proactive problem solver
  • Able to work on your own initiative
  • Excellent time management
  • Full driving licence
  • Ability to work evenings and weekends as necessary
  • Able to follow processes clearly and efficiently

Desirable:

  • Experience of account management in the holiday letting industry or property real estate
  • Knowledge of the holiday property industry
  • Photography skills
  • Interior design skills

You will need to regularly travel to Argyll/Bute so will need to live within commutable distance

If you’re ambitious and love building and developing relationships with customers, then you’d fit right in. If you’re a keen, data-led individual who is eager to learn and good at creating and maintaining quality relationships, we’d love to hear from you. We offer a flexible working environment where you can take advantage of working from home which will give you that much-needed remote ‘thinking time’, as well as time out on the road meeting with owners and exploring the beautiful places in which we live.

What's in it for you?

Apart from joining a rapidly growing company with a great culture and a big focus on employee development, the great news is we also offer competitive salaries and benefits which we feel look after our team well.


Our benefits include:

  • 25 days paid holidays plus bank holiday
  • £500 paid towards a holiday of your choice
  • Paid day off for yours or a special persons birthday
  • Annual contribution bonus
  • Company car
  • Paid day to volunteer with a charity of your choice
  • Friends and family discount scheme
  • Life assurance for your peace of mind
  • Social clubs whether you’re into pets, fitness, gardening, sustainability, nutrition etc.. there's something for everyone
  • Great social events – we are well known for our Christmas parties!
What will I be doing?

You’ll be joining our fast paced, multi-site, customer-facing company who strive to maintain high standards for our owners and customers. We are looking to attract a proactive property account manager who is able to increase the number of bookings and revenue for our properties each year; create and maintain those crucial relationships with each of our owners and improve the quality of our properties and earnings. This opportunity will involve the responsibility of ensuring a smooth transition of owners into our Travel Chapter portfolio.

One key responsibility for this role will be managing a portfolio of properties and owners, working closely with our New Business team. Data will be something you will understand and are passionate about as you see the value it can deliver in helping our Property team drive proactive change and increases in bookings and revenue. You will have the flexibility to work evenings and weekends where necessary. We also require a full driving licence.

One of the best things about a new role is that there will be plenty of opportunity to add value in this ever-changing organisation.

Job description