Full time

New Business Manager - South Wales

Closing date Thursday 13th May 2021

Employment Type

Full time


South Wales

The Role

The Travel Chapter Group, incorporating Holidaycottages.co.uk and other holiday cottage acquired businesses, is an award-winning holiday letting company with over 30 years’ experience specialising in quality holiday properties across the UK. We pride ourselves on our extensive and varied portfolio of properties, and always strive to exceed the expectations of our holidaymakers and property owners alike. With over 350+ staff across the UK and a thriving portfolio of 7000+ properties across the UK, you can expect to work in a progressive and agile team.

We are looking for a New Business Manager to join our New Business Team and support us in the South Wales area. As New Business Manager you will be responsible to drive both property acquisition and revenue for your region.

The role will require an in-depth understanding of the UK holiday letting marketplace and specifically in South Wales. This should include an expert knowledge of the local competition and key market drivers. The ability to implement a pricing strategy which reflects local demand, the region and projected revenue for each property.

To be successful within the role you will need to be able to communicate confidently, effectively and persuasively with owners on the Travel Chapter owner proposition.

You will also be results driven, motivated and focused on achieving and exceeding targets.

We are looking for

Knowledge, skills and experience required:


  • Outstanding communication and influencing skills
  • Results driven and motivated to work to hit and exceed targets
  • Experience of field-based sales and remote working.
  • Ability to understand and interpret data, using internal tools to accurately develop revenue projections and pricing strategies
  • Commercially astute to negotiate the best possible contractual terms for the Travel Chapter
  • Experience of managing a range of customers.
  • Good geographical knowledge of the area you are aligned to
  • A problem solver/able to work on your own initiative.
  • Ability to self motivate.
  • Strong time management skills.
  • Able to follow processes clearly and efficiently.
  • Experience of using CRM systems (Salesforce preferably) to manage sales process and a pipeline of opportunities.
  • Good IT including excel, numeracy and literacy skills
  • Full clean driving licence.
  • Ability to work evenings and weekends when required


  • Knowledge of the holiday letting industry would be advantageous
  • Experience of photography
  • An eye for interior design

Work Location

  • Home & Field Based
What will you be doing?

Main Responsibilities:

  • Drive organic property acquisition through identifying and signing up high quality properties in high demand locations.
  • Ensure each new property is presented in the best possible light including – Descriptions, photography and priced accurately.
  • Develop partnerships with relevant local businesses that will result in referrals and support organic growth – Estate agents, developers, trades and cleaning companies.
  • To deliver a continuous pipeline of qualified opportunities through various prospecting means including research, networking, cross-selling, cold calling, exhibitions and events.
  • In-depth understanding of the Travel Chapter’s owner proposition and USP’s with the ability to articulate persuasively.
  • Become an industry expert within the holiday letting sector with a full understanding of the market landscape and competition.
  • Awareness of relevant industry legislation and guidance.
  • Collaborating with the respective property account manager to ensure a smooth transition of the owner/property with a detailed strategy and recommendations for improving performance.
  • Collaborating with the property recruitment team, providing regular feedback on the quality of leads and appointments.
  • Collaborating with the new business support team to ensure a smooth onboarding process of new properties.
  • Brand ambassador for the Travel Chapter during all visits and while attending necessary functions and events.
  • Always delivering a high level of service whilst working to departmental SLA’s and exceeding owners’ expectations.
  • A key focus on KPI’s to ensure the number of appointments, properties signed up and revenue generated is achieved
What's in it for you?
  • Competitive Salary
  • Commission 
  • Company Car
  • Company Pension Scheme 
  • Travel Chapter Employee Rewards - Exclusive staff discounts
  • Healthcare Cash Plans
  • Employee Assistance Programme
  • Life Assurance Scheme
  • Free Healthy Snacks 
  • Exclusive staff holiday discounts  
  • 25 days holiday per year
  • Cycle to Work Scheme
  • Regular social and team events
  • A relaxed, friendly and fun work environment
  • Time for training and self-improvement
  • Highly effective, motivated and supportive team members!