Full Time

Property Account Manager


Employment Type

Full Time

Location

Yorkshire

The Role

The Travel Chapter Group, incorporating Holidaycottages.co.uk and other holiday cottage acquired businesses,is an award-winning holiday letting company with over 25 years’ experience specialising in quality holiday properties across the UK. We pride ourselves on our extensive and varied portfolio of properties, and always strive to exceed the expectations of our holidaymakers and property owners alike.

With fast approaching 200+ staff across the UK and a thriving portfolio of 4000+ properties across the UK you can thrive in a progressive, marketing centric, versatile and dynamic team environment, this is the career move for you.

Our team is key to our continued success, and as part of our exciting growth plans we’re seeking a highly skilled Property Manager to expand our presence in the Yorkshire region.

We are looking for

Skills, Knowledge and Experience;  

Target focused with outstanding communication and influencing skills, you will be methodical and highly organised with the ability to proactively take ownership of your portfolio and build lasting relationships with your clients.

You will be interested in the holiday property industry, happy to keep an eye on all industry developments to maintain our competitive edge, and be comfortable assessing feedback to put into actionable plans for individual properties.

You’ll solve problems calmly,and be happy working on your own initiative.

Experience of account management, particularly in the holiday property industry, is desirable, whilst a full driving licence and the ability to work evenings and weekends as necessary is essential.

What will you be doing?

Main Responsibilities;

We are seeking a professional and customer-focused Property Manager to be the main contact for a portfolio of properties across the designated region.

You will liaise with our homeowners on all aspects of their properties (from feedback and photography, to pricing and booking performance) to help them maximise their income.

Providing a high level of customer service at all times, you’ll develop strong working relationships with the homeowners to produce positive customer feedback and maintain owner retention.

  

What's in it for you?
  • Competitive Salary
  • Company Car
  • Company Pension Scheme 
  • Perk Box - Exclusive staff discounts
  • Free Healthy Snacks 
  • Exclusive staff holiday discounts  
  • 25 days holiday per year
  • Cycle to Work Scheme
  • Regular social and team events
  • A relaxed, friendly and fun work environment
  • Time for training and self-improvement
  • Highly effective, motivated and supportive team members!