Closing date

Monday, August 22, 2022

Apply now

Employment type

Part time

Fixed term contract 3-6 months


South West

In and around Polruan, Cornwall

About us

We're Travel Chapter. We are a market leader in self-catering holidays.

Having evolved from a small South West holiday letting agency to a UK network of travel brands, we pride ourselves on delivering the very best service to our customers and property owners alike. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day.

We are passionate about what we do and we like to have fun whilst doing it. We take a common-sense approach to getting things done. We get things wrong at times and that’s ok! We learn from it and adapt—remembering to stay curious and never stop evolving.

Your next chapter

We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below – please get in touch. You could be exactly what we need!

Ideally, we’re looking for:

  • Attention to detail
  • Ability to work as part of a team
  • Organisation skills with excellent time management
  • Ability to record data, audit properties and complete meter readings
  • Customer-focused mindset
  • A problem solver who can work on their own initiative
  • Ability to work weekends as necessary, and when required at short notice
  • Driving licence or ability to travel to properties to clean
  • Meticulous, motivated and quick thinking

What's in it for you

Apart from joining a rapidly growing company with a great culture and a big focus on employee development, the great news is we also offer competitive salaries and benefits which we feel look after our team well. These include:

  • 25 days’ paid holidays plus bank holidays (pro rata)
  • A day off for your or a loved one’s birthday
  • £500 paid towards a holiday of your choice
  • A paid day to volunteer with a charity of your choice
  • Friends and family discount scheme
  • Life assurance for your peace of mind
  • Social clubs - whether you’re into pets, fitness, gardening, sustainability or nutrition, there's something for everyone
  • Great social events - we are well known for our Christmas parties!

Diversity is key to our success, and we work hard to make sure we’re inclusive. Let us know if you need any adjustments made to the application or selection process so you can do your best. We’ll be happy to help.

What will I be doing?

As one of our housekeepers, you will play a key role in providing a high-quality, first-class guest experience at out cottages in and around Polruan. You’ll provide a 5-star cleaning service across our properties, keeping an eye out for and reporting any damages, maintenance, and health and safety issues.

A driving license and your own transport is preferred but not essential (travel is paid). We have the ability to be flexible with the hours that you work per week but do require you to be available to work at least one main changeover day, which is Friday or Saturday between 10am-5pm (ideally both!). Additional work may also be available on Monday changeovers as well as ad hoc work on other non-changeover days to help with deep cleans. We may be able to offer both permanent and temporary positions.

We would love to hear from you if you think you could fit the bill. Whilst experience is preferred, we can provide full training for the right candidate.

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